If you’re a business owner, you’re likely always looking for ways to improve your day-to-day operations. With digital technology, you have many tools to help you run your company more efficiently.
Statistics show that global spending on business software is likely to reach $517 billion in 2021. That’s almost an 11% growth from 2020.
Besides desktop-based software, there are mobile apps for entrepreneurs who travel a lot. This allows owners to manage their tasks on the go. For instance, the Field Pulse website offers ideas and solutions for service contractors.
Making a choice is difficult because there’s a wide selection of applications available. It’ll be easier once you consider the four major categories of business tools on the market.
There’s no disputing that communication is a vital element in any business. You have to be able to liaise with your employees whenever necessary from wherever you are.
Your messages also have to be secure. This is why you need an app that’ll bypass standard messaging channels.
Video conferencing played a vital role during the coronavirus pandemic as it enabled employees who worked from home to have hassle-free discussions and meetings. There are clear indications that apps like Zoom, Skype, and Google Hangouts will be indispensable for all enterprises in the future. For instance, software provider Zoom predicts its revenue will hit between $1.78 billion and $1.8 billion in 2021, double its 2020 income.
Ease of communication is not limited to internal use. Customers must be able to contact support staff through different methods besides calling a phone line such as email, online chats, and more.
While convenience is essential, the security of information is of paramount importance. For that reason, companies are turning away from standard desktop programs and shifting to using remote file management software. As these apps don’t reside on in-house hardware, there’s no risk of data loss when a computer crashes.
Today, people can create and collaborate on documents from any device, anywhere in the world. These files are saved on the cloud in real-time. Some of the most popular apps business owners have turned to, include Amaze and X-plore file management. The knowledge that you have access to current information when you need it is invaluable.
The traditional method of managing tasks and responsibilities is cumbersome. It requires lots of paperwork and communication among those involved.
Now, most task management software makes it simpler to organize and delegate work. Everything is done on the dashboard, and the app will notify everyone in the team of every change. While the free versions have limitations, you get unlimited options with the paid ones.
You can also integrate the program with your calendar app and set reminders, and block off periods when an employee is unavailable.
Asana and monday.com, like most applications, are web-based, which means you can access them from any location 24/7 and on any device.
Customer Relationship Management (CRM)
A critical part of your business deals with how you manage your relationship with your customers. Your salespeople and support team must have all the relevant information at their fingertips before contacting a client or prospect.
Asana and monday.com offer many features that enable users to input data that’ll come in handy whenever they interact with any individual. CRM apps Wrike and Freshdesk have also been rated amongst the best.
The ability to remotely access info such as records of previous discussions with a customer while traveling to a meeting is invaluable to marketing staff.
The need for applications like Locomote that allow owners to manage their companies while traveling is growing in importance, especially after the pandemic. The traditional way of doing business has changed dramatically. Locomote is a business travel agency that streamlines all aspects of corporate travel booking and management into a single, simple-to-use platform that aligns business owners with the latest technology trends.